Social initiatives
Quality Policy
At the Topre Group, we are conscious of our quality assurance philosophy in all processes and at all bases, and in order to unify and improve the Topre brand, we ave formulated the Group Quality Policy to be worked on and have rolled it out to related divisions.
In addition, every year, each plant and related division prepares a Quality Activity Plan based on the MediumTerm Management Plan, the Quality Policy, and the Quality Management Policy, and engages in quality activities.
Topre Group Quality Policy
＜Basic way of thinking＞
We provide products and services of a quality that can make all customers feel at ease to establish the “Topre quality” that our customers recognize.
1. We have established a quality management system and each and every employee carries out quality assurance activities.
2. We take on the challenge of improving quality in work at all times, from development to production and sales.
3. We identify market needs and trends accurately, and provide customers with optimal products, services and information.
4. We develop human resources through education and training in order to maintain quality activities.
5. We strive to ensure quality and safety while complying with customer requirements and laws and regulations.
6. We follow the PDCA cycle at all times to make continuous improvements.
7. We maintain good relations with cooperating manufacturers and strive to improve quality.
Quality management system
The company’s plants, global subsidiaries and suppliers have standardized their quality assurance systems based on the standard requirements of ISO 9001 or IATF 16949,*1 customer requirements and legal requirements, and built quality management systems that they now operate and manage.
The Topre Group has built a global system with Quality Headquarters positioned at the top of the organization.
In addition, Quality Assurance Department 1 is responsible for maintaining and managing the quality system for press-related products produced at the group and suppliers, and Quality Assurance Department 2 is responsible for maintaining and managing the quality system for company products related to temperature controlled logistics, air conditioning equipment, and electronic equipment.
Domestic and overseas production bases
State of acquisition of quality management systems
| Japan |
Overseas |
| Sagamihara Plant |
IATF 16949* |
Topre America |
Scheduled for acquisition in 2025 ISO9001 |
| Hiroshima Plant |
ISO9001 |
Topre Mexico |
IATF16949* |
| Tochigi Plant |
〃 |
Topre (Foshan) |
〃 |
| Gifu Plant |
〃 |
Topre (Xiangyang) |
〃 |
| Topre Kyushu |
〃 |
Topre (Wuhan) |
〃 |
| Topre Tokai |
〃 |
Topre Thailand |
〃 |
| Mitsuike |
〃 |
Topre India |
ISO9001 |
Quality control system
*: IATF16949
This is a QMS based on the international standard ISO 9001
with additional requirements specific to the automotive industry.
Quality improvement activities
Consistent quality control
The group is striving to create products that can satisfy customers by strengthening product development and technologies from a customer perspective in order to respond to diversifying needs.
Further, in cooperation with affiliated companies, we are making efforts to improve customer satisfaction by feeding back information on customer needs and problems to products quickly.
Quality assurance at the planning and development stages
At the initial stage of product planning and development, the group designs the standards, regulations and laws that apply to products from the perspective of environmental considerations and lifecycle, and conducts design verification through analysis,
verification of safety using prototypes and testing assuming various environments of use to ensure product quality.
Initiatives for QC activities
Continuing since 1970, the company has held a total of 66 QC competitions as of 2023. These QC competitions are held with QC circles at domestic bases, and also
with QC circles invited from overseas bases. This year was the fifth time we held a competition also including overseas bases, named the TQCC Global Competition.
The TQCC Global Competition in 2023 was held for the first time in four years, and had more than 300 participants, including suppliers. (From 2020 to 2022,
the competition was held as the Global Video Competition due to COVID-19 countermeasures.). A total of 17 circles from Japan, China, Mexico, Thailand and India participated in the competition and gave
presentations on their daily initiatives. The details of all of the activities were well received, and we were able to deepen friendships with members with whom we usually
have little opportunity to interact. We will continue to work on improvements through small group activities and QC circle activities.
5th TQCC Global Competition
In addition, apart from the QC competitions, we have systems that allow the proposal of improvements in quality, health and safety, environmental conservation, and work
efficiency. The content of proposals is judged in terms of ingenuity, applicability, effectiveness, etc., and we give prizes and awards in accordance with the points received.
Award for an improvement proposal
Information provision and quality labeling
Topre is striving to provide appropriate information on how to use its products in order for customers to use the company’s products safely for a long period of time.
We have prepared product labels and instruction manuals so that customers can operate products, carry out daily maintenance and handle errors safely.
Initiatives for the improvement of maintenance quality
We have established a dedicated department and a system for staff with product knowledge to respond quickly to customer inquiries about product explanations, repairs and replacements. In addition, we
have established a service system that can be deployed nationwide through a system of cooperation with other companies. By sharing maintenance and service information, we maintain uniform maintenance quality nationwide.
In general, with products of high quality, maintenance is easy to understand and consideration is also given to making it easy and safe. We are advancing efforts to improve product quality in newly developed product designs by giving feedback on points for improvement
obtained from customers to Design Division and reflecting that in designs, thereby improving the future quality of maintenance.
We provide customers with highly marketable products and easy-to-understand instruction manuals and maintenance explanations. Internally, for staff and service personnel, we will enhance product education
and maintenance manuals that are easy-to-understand through the use of photos and videos. In addition, we will also work on the further improvement of maintenance quality by establishing a system that enables us to respond quickly and correctly to newly developed products as well.
last updated：2024/09/30 Update the content of the initiative
