Social initiatives
Quality Policy
At the Topre Group, we are conscious of our quality assurance
philosophy at all bases and in all processes, and in order to unify
and improve the Topre brand, we have formulated the Group Quality
Policy to be worked on and have rolled it out across the company.
In addition, every year, each plant and related division prepares a
Quality Activity Plan based on the Medium-Term Management Plan, the
Quality Policy, and the Quality Management Policy, and engages in
quality activities.
Topre Group Quality Policy
< Basic way of thinking >
We provide products and services of a quality that can make all
customers feel at ease to establish the “Topre quality” that our
customers recognize.
1. We have established a quality management system and each and
every employee carries out quality assurance activities.
2. We take on the challenge of improving quality in work at all
times, from development to production and sales.
3. We identify market needs and trends accurately, and provide
customers with optimal products, services and information.
4. We develop human resources through education and training in
order to maintain quality activities.
5. We strive to ensure quality and safety while complying with
customer requirements and laws and regulations.
6. We follow the PDCA cycle at all times to make continuous
improvements.
7. We maintain good relations with cooperating manufacturers and
strive to improve quality.
Established June 28, 2022
Quality management system
Topre’s plants, global subsidiaries and suppliers have
standardized their quality assurance systems based on the
standard requirements of ISO 9001 or IATF 16949*1, customer
requirements and legal requirements, and built quality
management systems that they now operate and manage.
The Topre Group has built a global system with Quality
Headquarters positioned at the top of the organization.
In addition, Quality Assurance Department 1 is responsible for
maintaining and managing the quality system for press-related
products produced at the Topre Group and suppliers, and Quality
Assurance Department 2 is responsible for maintaining and
managing the quality system for company products related to
temperature controlled logistics, air conditioning equipment,
and electronic equipment.
*IATF 16949: A QMS based on the international standard ISO
9001
with additional requirements specific to the automotive
industry.
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Topre product divisions
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Certificate
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Temperature controlled logistics
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Hiroshima Plant
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ISO 9001
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Certificate
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Tochigi Plant
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ISO 9001
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Certificate
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Air conditioning equipment
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Gifu Plant
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ISO 9001
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Certificate
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Electronic equipment
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Sagamihara Plant
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ISO 9001
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Certificate
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Quality improvement activities
Consistent quality control
The Topre Group is striving to create products that can satisfy
customers by strengthening product development and technologies from
a customer perspective in order to respond to diversifying needs.
Further, in cooperation with affiliated companies, we are making
efforts to improve customer satisfaction by feeding back information
on customer needs and problems to products quickly.
Quality assurance at the planning and development stages
At the initial stage of product planning and development, the Topre
Group designs the standards, regulations and laws that apply to
products from the perspective of environmental considerations and
lifecycle, and conducts design verification through analysis,
verification of safety using prototypes and testing assuming various
environments of use to ensure product quality.
Initiatives for QC activities
Continuing since 1970, Topre has held a total of 69 QC
competitions as of 2025. These QC competitions are held with QC
circles at domestic bases, and also with QC circles invited from
overseas bases.
This year was the eighth time we held a competition also
including overseas bases, named the TQCC Global Competition.
At the TQCC Global Competition for 2025, there were
approximately 230 participants, including business partners. By
moving the venue to Kyushu, we were able to expect participation
from the various bases and this led to a revitalization of QC
activities.
A total of 16 circles participated from Japan, the US, Mexico,
China, Thailand, and India, giving presentations about their
day-to-day initiatives.
The details of all of the activities were well received, and we
were able to deepen friendships with members with whom we
usually have little opportunity to interact.
We will continue to work on improvements through small group
activities and QC circle activities.
8th TQCC Global Competition
In addition, apart from the QC competitions, we have systems that
allow the proposal of improvements in quality, health and safety,
environmental conservation, and work efficiency.
The content of proposals is judged in terms of ingenuity,
applicability, effectiveness, etc., and we give prizes and awards in
accordance with the points received.
Information provision and quality labeling
Topre is striving to provide appropriate information on how to use
its products in order for customers to use the company’s products
safely for a long period of time.
We have prepared product labels and instruction manuals so that
customers can operate products, carry out daily maintenance and
handle errors safely.
Initiatives for the improvement of maintenance quality
We have established a dedicated department and a system for staff
with product knowledge to respond quickly to customer inquiries
about product explanations, repairs and replacements.
In addition, we have established a service system that can be
deployed nationwide through a system of cooperation with other
companies. By sharing maintenance and service information, we
maintain uniform maintenance quality nationwide.
In general, with products of high quality, maintenance is easy to
understand and consideration is also given to making it easy and
safe. We are advancing efforts to improve product quality in newly
developed product designs by giving feedback on points for
improvement obtained from customers to Design Division and
reflecting that in designs, thereby improving the future quality of
maintenance.
We provide customers with highly marketable products and
easy-to-understand instruction manuals and maintenance
explanations.
Internally, for staff and service personnel, we will enhance product
education and maintenance manuals that are easy-to-understand
through the use of photos and videos.
In addition, we will also work on the further improvement of
maintenance quality by establishing a system that enables us to
respond quickly and correctly to newly developed products as well.
Last updated：October 26, 2026 Update the content of the initiative
